Application hints

These are some applications you might consider if you are in teams 9,10 or 11. You are not required to choose one of these. These are just hints.


1) Visual call forwarding

A user sees a schematic of a building on their browser, and clicks on the room where they plan to visit. Their calls are automatically forwarded to a telephone in this room.

2) Schedule-based call forwarding

A user's calendar is integrated with call forwarding capabilities, so that calls to the user ring at a phone in the room where the user is scheduled to be (or a cellular phone or pager, if they are not accessible by regular phones).

3) Call records on the web

Users are allowed to browse their telephone calling records and current charges by logging into a password-protected web page.

4) Enhanced help desk

Users access a help manual on the web. If they cannot find an answer, they click on 'help', which causes their telephone to be connected to a rep, who already knows all the options they have explored on the web.

5) Smart white pages

User types name of a person on their browser window, and are connected to that person on the telephone. If their correspondent is away, the PBX allows the user to record voice in email, that is sent as a MIME-enhanced message to the email address of their correspondent.

6) Fax-to-gif

Incoming faxes are intercepted, converted to GIF and stored on a web page. Email or voicemail is sent to the user.


9) Multimode lecture browsing

An audioserver provides the voice of a lecture, and a web browser provides the slides. They are interlinked, so that students can pause, rewind or fast forward slides and accompanying audio. Audio is sent over the telephone.