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Gabriele Piccoli, Assistant Professor, School of Hotel Adminstration, gp45@cornell.edu.

Small Hotels and Bed & Breakfasts

Small independent hotels and bed and breakfast operations have generally been unable to afford computerized support for their operations because traditional Property Management Systems (PMS) have been too costly too afford and too complex to operate. The Internet offers the opportunity to change this state of affairs. The objective of this project is to create a PMS with a minimal set of functionality that can be delivered over the Internet so that B&Bs and small hotels need not buy and manage software, but can simply use the PMS as a service.